Us Telehealth Market

US Telehealth Market Size by Product Type (Hardware, Software, Services, and Others), Delivery Mode (Web-Based, Cloud-Based and On-Premises), End User (Providers, Payers and Patients), Industry Analysis, Share, Growth, Trends, and Forecast 2023 to 2032

Base Year: 2022 Historical Data: 2019-21
  • Report ID: TBI-13498
  • Published Date: Jun, 2023
  • Pages: 236
  • Category: Healthcare
  • Format: PDF
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The US telehealth market was valued at USD 20 billion in 2022 and grew at a CAGR of 35% from 2023 to 2032. The market is expected to reach USD 402.13 billion by 2032. The increasing government healthcare expenditure focused on developing telehealth, and telemedicine will drive the growth of the US telehealth market.

Market Introduction:

The increasing digitization and automation globally have made their mark across industries, including the healthcare sector. The use of information technology in the healthcare industry to improve its efficiency and cost-effectiveness is referred to as telehealth. Telehealth is the delivery of medical services and knowledge through electronic communication and information technology. It offers remote patient admissions, interaction, monitoring, and other communication services. It also enables an efficient way towards personal healthcare by offering devices, care, advice and reminders to ensure optimal health. Teleconsultation, telemedicine and telemonitoring are some of the prominent functions of telehealth. Telehealth facilitates streamlining patient data and care, improves access to patient data by making it quicker and enables Physicians to come up with the best treatment plan with all the information. It improves overall patient management by taking care of scheduling, medicines, appointments and other administrative tasks, which reduces hospital burden. Telehealth is convenient, improves care and disease management, and lowers hospitalization rates, saving valuable time and money for caregivers and patients. Telehealth provides access to resources and cares for patients in rural areas or areas with provider shortages facilitating universal healthcare.

Telehealth Market Size

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Recent Development
  • January 2023: An international healthcare organisation called Cosmos Health Inc. stated that the acquisition of ZipDoctor, Inc. had been completed successfully. A direct-to-consumer subscription-based telemedicine company called ZipDoctor hopes to give its users 24/7, inexpensive, limitless access to licenced mental and behavioural health counsellors, therapists, and board-certified doctors. Customers in all 50 states will have access to ZipDoctor's online telemedicine platform, which supports English and Spanish. Virtual visits can be conducted over the phone or through a secure video chat platform. 
  • May 2023: The Tech to Save Moms Act, sponsored by US Senators Bob Menendez and Dan Sullivan, is a bipartisan piece of legislation that intends to use telehealth and digital health technologies to improve maternal care outcomes. To reduce maternal mortality and poor maternal outcomes, the Tech to Save Moms Act allocates funding to expand telehealth use. The Tech to Save Moms Act has a number of provisions, including a requirement that the Centre for Medicare and Medicaid Innovation take into account models that enhance the integration of telehealth into maternal care and funding for technology-based learning models to educate maternal care providers in underserved communities on issues like safety, mental health, and social determinants of health.

Market Dynamics:

Drivers

The growing government healthcare expenditureThe increasing inequality in American society and inaccessible and expensive healthcare services have emphasized the need for a robust public healthcare infrastructure. The increasing automation and digitization are being replicated in the healthcare industry to leverage their advantages for the betterment of the industry. The automation and digitization of the healthcare industry by introducing teleconsultation, telemonitoring and telemedicine have enabled the stakeholders to bridge the supply-demand mismatch of healthcare services in the market. it has also improved access for remote patients. It will also reduce the unnecessary outpatient burden of hospitals, thereby increasing the efficiency of the hospitals. It will reduce costs for both patients and providers. It will facilitate better patient and policy outcomes with the availability of new data. Therefore, the rising government healthcare expenditure will bode well for the market.

Restraints:

The lack of political will the social security bills in terms of improving access to healthcare services, reimbursement policies and universal healthcare coverage are facing hurdles in the legislative organ of the US government. Given the partisan politics at play, the bills introduced for universal healthcare coverage or leveraging technology for better healthcare services are not passed in Congress or the Senate. This leads to no public funding, proper legalized rules and regulations to improve telehealth in the US market. Therefore, the lack of political will to improve and integrate technologies in the healthcare industry will hamper the market's growth.

Opportunities:

The introduction of novel technologies like AI, AR and big data Players in the industry are putting money into leveraging technology in the industrial revolution 4.0 era to widen its scope of application, including in the healthcare industry. The technologies are advancing swiftly, and concepts like data analytics, cloud computing, the Internet of Things, and artificial intelligence are growing in popularity. The introduction and integration of these novel technologies in the healthcare industry have the potential to improve productivity, efficiency, and patient outcomes, reduce costs, and revolutionize the healthcare sector to cater to the growing healthcare demands. Therefore, the technological advancements in AI, AR, big data, IoT and cyber-security will all contribute to the market's growth and development in the forecast period.

Product type Segment Analysis

The product type segment is divided into hardware, software, services and others. The services segment dominated the market, with a market share of around 44% in 2022. Telehealth services include remote patient monitoring, patient-physician interactions and other discussions. Telehealth services reduce the burden on healthcare by offering non-urgent patients the necessary care virtually, saving costs for the hospitals and the patients. It enables last-mile delivery of healthcare. It enables access to healthcare for everyone barring economic, social, physiological and psychological barriers. It also improves patient outcomes and overall national health. The scope of application has increased with the technological advancements in the US market.

Delivery Mode Segment Analysis

The delivery mode segment is divided into web-based, cloud-based and on-premises. The web-based segment dominated the market, with a share of around 56% in 2022. Telehealth expanded during the pandemic, given the lockdowns, social distancing rules, and reduced healthcare space for non-covid cases. The healthcare space for at-home care patients and mental healthcare shifted to online platforms like Zoom and google duos. The web-based platforms were user-friendly, easily accessible and free of cost, leading to their exponential market use and continued dominance. The increasing access to smart connected devices and an increasing presence on web-based platforms catered to the healthcare industry have propelled the segment's growth.

End-user Segment Analysis

The end-user segment is divided into providers, payers, and patients. The providers' segment dominated the market, with a market share of around 46% in 2022. The increasing government healthcare expenditure to enhance the healthcare infrastructure and ensure universal healthcare with remote or last-mile delivery has enabled the segment's growth. The private capital expenditure towards developing telehealth to improve accessibility, efficiency and better patient outcomes has also propelled the segment's growth. The increasing geriatric population in need of at-home care have driven providers to offer better remote patient monitoring, patient interaction and other services in the US market.

Some of the Key Market Players:
  • American Well
  • Cerner Corporation
  • Doctor on Demand
  • GE Healthcare
  • Koninklijke Philips N.V.
  • MDLive
  • Medtronic PLC
  • Siemens Healthineers
  • Teladoc Health Inc.
  • USMed

Report Description: 

Attribute Description
Market Size Revenue (USD Billion)
Market size value in 2022 USD 20 Billion
Market size value in 2032 USD 402.13 Billion
CAGR (2023 to 2032) 35%
Historical data 2019-2021
Base Year 2022
Forecast 2023-2032
Segments Product Type, Delivery Mode and End User

Frequesntly Asked Questions

As per The Brainy Insights, the size of the US telehealth market was valued at USD 20 billion in 2022 to USD 402.13 billion by 2032.

US telehealth market is growing at a CAGR of 35% during the forecast period 2023-2032.

The market's growth will be influenced by the growing government healthcare expenditure.

The lack of political could hamper the market growth.

1. Introduction
    1.1. Objectives of the Study
    1.2. Market Definition
    1.3. Research Scope
    1.4. Currency
    1.5. Key Target Audience

2. Research Methodology and Assumptions

3. Executive Summary

4. Premium Insights
    4.1. Porter’s Five Forces Analysis
    4.2. Value Chain Analysis
    4.3. Top Investment Pockets
          4.3.1. Market Attractiveness Analysis by Product Type
          4.3.2. Market Attractiveness Analysis by Delivery Mode
          4.3.3. Market Attractiveness Analysis by End User
    4.4. Industry Trends

5. Market Dynamics
    5.1. Market Evaluation
    5.2. Drivers
          5.2.1. The growing government healthcare expenditure
    5.3. Restraints
          5.3.1. The lack of political will
    5.4. Opportunities
          5.4.1. The introduction of novel technologies like AI, AR and big data
    5.5. Challenges
          5.5.1. Data privacy, safety and security concerns

6. US Telehealth Market Analysis and Forecast, By Product Type
    6.1. Segment Overview
    6.2. Hardware
    6.3. Software
    6.4. Services
    6.5. Others

7. US Telehealth Market Analysis and Forecast, By Delivery Mode
    7.1. Segment Overview
    7.2. Web-Based
    7.3. Cloud-Based
    7.4. On-Premises

8. US Telehealth Market Analysis and Forecast, By End User
    8.1. Segment Overview
    8.2. Providers
    8.3. Payers
    8.4. Patients

9. US Telehealth Market-Competitive Landscape
    9.1. Overview
    9.2. Market Share of Key Players in the US Telehealth Market
    9.3. Competitive Situations and Trends
          9.3.1. Product Launches and Developments
          9.3.2. Partnerships, Collaborations, and Agreements
          9.3.3. Mergers & Acquisitions
          9.3.4. Expansions

10. Company Profiles
    10.1. American Well
          10.1.1. Business Overview
          10.1.2. Company Snapshot
          10.1.3. Company Market Share Analysis
          10.1.4. Company Product Portfolio
          10.1.5. Recent Developments
          10.1.6. SWOT Analysis
    10.2. Cerner Corporation
          10.2.1. Business Overview
          10.2.2. Company Snapshot
          10.2.3. Company Market Share Analysis
          10.2.4. Company Product Portfolio
          10.2.5. Recent Developments
          10.2.6. SWOT Analysis
    10.3. Doctor on Demand
          10.3.1. Business Overview
          10.3.2. Company Snapshot
          10.3.3. Company Market Share Analysis
          10.3.4. Company Product Portfolio
          10.3.5. Recent Developments
          10.3.6. SWOT Analysis
    10.4. GE Healthcare
          10.4.1. Business Overview
          10.4.2. Company Snapshot
          10.4.3. Company Market Share Analysis
          10.4.4. Company Product Portfolio
          10.4.5. Recent Developments
          10.4.6. SWOT Analysis
    10.5. Koninklijke Philips N.V.
          10.5.1. Business Overview
          10.5.2. Company Snapshot
          10.5.3. Company Market Share Analysis
          10.5.4. Company Product Portfolio
          10.5.5. Recent Developments
          10.5.6. SWOT Analysis
    10.6. MDLive
          10.6.1. Business Overview
          10.6.2. Company Snapshot
          10.6.3. Company Market Share Analysis
          10.6.4. Company Product Portfolio
          10.6.5. Recent Developments
          10.6.6. SWOT Analysis
    10.7. Medtronic PLC
          10.7.1. Business Overview
          10.7.2. Company Snapshot
          10.7.3. Company Market Share Analysis
          10.7.4. Company Product Portfolio
          10.7.5. Recent Developments
          10.7.6. SWOT Analysis
    10.8. Siemens Healthineers
          10.8.1. Business Overview
          10.8.2. Company Snapshot
          10.8.3. Company Market Share Analysis
          10.8.4. Company Product Portfolio
          10.8.5. Recent Developments
          10.8.6. SWOT Analysis
    10.9. Teladoc Health Inc.
          10.9.1. Business Overview
          10.9.2. Company Snapshot
          10.9.3. Company Market Share Analysis
          10.9.4. Company Product Portfolio
          10.9.5. Recent Developments
          10.9.6. SWOT Analysis
    10.10. USMed
          10.10.1. Business Overview
          10.10.2. Company Snapshot
          10.10.3. Company Market Share Analysis
          10.10.4. Company Product Portfolio
          10.10.5. Recent Developments
          10.10.6. SWOT Analysis

List of Table

1. US Telehealth Market, By Product Type, 2019-2032 (USD Billion) 

2. US Hardware Telehealth Market, By Region, 2019-2032 (USD Billion) 

3. US Software Telehealth Market, By Region, 2019-2032 (USD Billion) 

4. US Services Telehealth Market, By Region, 2019-2032 (USD Billion) 

5. US Others Telehealth Market, By Region, 2019-2032 (USD Billion) 

6. US Telehealth Market, By Delivery Mode, 2019-2032 (USD Billion) 

7. US Web-Based Telehealth Market, By Region, 2019-2032 (USD Billion) 

8. US Cloud-Based Telehealth Market, By Region, 2019-2032 (USD Billion) 

9. US On-Premises Telehealth Market, By Region, 2019-2032 (USD Billion) 

10. US Telehealth Market, By End User, 2019-2032 (USD Billion) 

11. US Providers Telehealth Market, By Region, 2019-2032 (USD Billion) 

12. US Payers Telehealth Market, By Region, 2019-2032 (USD Billion) 

13. US Patients Telehealth Market, By Region, 2019-2032 (USD Billion) 

List of Figures 

1. US Telehealth Market Segmentation

2. Telehealth Market: Research Methodology

3. Market Size Estimation Methodology: Bottom-Up Approach

4. Market Size Estimation Methodology: Top-Down Approach

5. Data Triangulation

6. Porter’s Five Forces Analysis 

7. Value Chain Analysis 

8. US Telehealth Market Attractiveness Analysis by Product Type

9. US Telehealth Market Attractiveness Analysis by Delivery Mode

10. US Telehealth Market Attractiveness Analysis by End User

11. US Telehealth Market: Dynamics

12. US Telehealth Market Share by Product Type (2022 & 2032)

13. US Telehealth Market Share by Delivery Mode (2022 & 2032)

14. US Telehealth Market Share by End User (2022 & 2032)

15. US Telehealth Market Share by Company (2022)

This study forecasts revenue from 2019 to 2032. The Brainy Insights has segmented the US telehealth market based on below mentioned segments:

US Telehealth Market by Product Type:

  • Hardware
  • Software
  • Services
  • Others

US Telehealth Market by Delivery Mode:

  • Web-Based
  • Cloud-Based
  • On-Premises

US Telehealth Market by End User:

  • Providers
  • Payers
  • Patients

Methodology

Research has its special purpose to undertake marketing efficiently. In this competitive scenario, businesses need information across all industry verticals; the information about customer wants, market demand, competition, industry trends, distribution channels etc. This information needs to be updated regularly because businesses operate in a dynamic environment. Our organization, The Brainy Insights incorporates scientific and systematic research procedures in order to get proper market insights and industry analysis for overall business success. The analysis consists of studying the market from a miniscule level wherein we implement statistical tools which helps us in examining the data with accuracy and precision. 

Our research reports feature both; quantitative and qualitative aspects for any market. Qualitative information for any market research process are fundamental because they reveal the customer needs and wants, usage and consumption for any product/service related to a specific industry. This in turn aids the marketers/investors in knowing certain perceptions of the customers. Qualitative research can enlighten about the different product concepts and designs along with unique service offering that in turn, helps define marketing problems and generate opportunities. On the other hand, quantitative research engages with the data collection process through interviews, e-mail interactions, surveys and pilot studies. Quantitative aspects for the market research are useful to validate the hypotheses generated during qualitative research method, explore empirical patterns in the data with the help of statistical tools, and finally make the market estimations.

The Brainy Insights offers comprehensive research and analysis, based on a wide assortment of factual insights gained through interviews with CXOs and global experts and secondary data from reliable sources. Our analysts and industry specialist assume vital roles in building up statistical tools and analysis models, which are used to analyse the data and arrive at accurate insights with exceedingly informative research discoveries. The data provided by our organization have proven precious to a diverse range of companies, facilitating them to address issues such as determining which products/services are the most appealing, whether or not customers use the product in the manner anticipated, the purchasing intentions of the market and many others.

Our research methodology encompasses an idyllic combination of primary and secondary initiatives. Key phases involved in this process are listed below:

MARKET RESEARCH PROCESS

Data Procurement:

The phase involves the gathering and collecting of market data and its related information with the help of different sources & research procedures.

The data procurement stage involves in data gathering and collecting through various data sources.

This stage involves in extensive research. These data sources includes:

Purchased Database: Purchased databases play a crucial role in estimating the market sizes irrespective of the domain. Our purchased database includes:

  • The organizational databases such as D&B Hoovers, and Bloomberg that helps us to identify the competitive scenario of the key market players/organizations along with the financial information.
  • Industry/Market databases such as Statista, and Factiva provides market/industry insights and deduce certain formulations. 
  • We also have contractual agreements with various reputed data providers and third party vendors who provide information which are not limited to:
    • Import & Export Data
    • Business Trade Information
    • Usage rates of a particular product/service on certain demographics mainly focusing on the unmet prerequisites

Primary Research: The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. Primary research mainly involves in telephonic interviews, E-mail interactions and face-to-face interviews with the raw material providers, manufacturers/producers, distributors, & independent consultants. The interviews that we conduct provides valuable data on market size and industry growth trends prevailing in the market. Our organization also conducts surveys with the various industry experts in order to gain overall insights of the industry/market. For instance, in healthcare industry we conduct surveys with the pharmacists, doctors, surgeons and nurses in order to gain insights and key information of a medical product/device/equipment which the customers are going to usage. Surveys are conducted in the form of questionnaire designed by our own analyst team. Surveys plays an important role in primary research because surveys helps us to identify the key target audiences of the market. Additionally, surveys helps to identify the key target audience engaged with the market. Our survey team conducts the survey by targeting the key audience, thus gaining insights from them. Based on the perspectives of the customers, this information is utilized to formulate market strategies. Moreover, market surveys helps us to understand the current competitive situation of the industry. To be precise, our survey process typically involve with the 360 analysis of the market. This analytical process begins by identifying the prospective customers for a product or service related to the market/industry to obtain data on how a product/service could fit into customers’ lives.

Secondary Research: The secondary data sources includes information published by the on-profit organizations such as World bank, WHO, company fillings, investor presentations, annual reports, national government documents, statistical databases, blogs, articles, white papers and others. From the annual report, we analyse a company’s revenue to understand the key segment and market share of that organization in a particular region. We analyse the company websites and adopt the product mapping technique which is important for deriving the segment revenue. In the product mapping method, we select and categorize the products offered by the companies catering to domain specific market, deduce the product revenue for each of the companies so as to get overall estimation of the market size. We also source data and analyses trends based on information received from supply side and demand side intermediaries in the value chain. The supply side denotes the data gathered from supplier, distributor, wholesaler and the demand side illustrates the data gathered from the end customers for respective market domain.

The supply side for a domain specific market is analysed by:

  • Estimating and projecting penetration rates through analysing product attributes, availability of internal and external substitutes, followed by pricing analysis of the product.
  • Experiential assessment of year-on-year sales of the product by conducting interviews.

The demand side for the market is estimated through:

  • Evaluating the penetration level and usage rates of the product.
  • Referring to the historical data to determine the growth rate and evaluate the industry trends

In-house Library: Apart from these third-party sources, we have our in-house library of qualitative and quantitative information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, historic databases, internal audit reports and archives.

Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those cases, we use our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopt a robust research technique in order to produce the estimates:

  • Applying demographic along with psychographic segmentation for market evaluation
  • Determining the Micro and Macro-economic indicators for each region 
  • Examining the industry indicators prevailing in the market. 

Data Synthesis: This stage involves the analysis & mapping of all the information obtained from the previous step. It also involves in scrutinizing the data for any discrepancy observed while data gathering related to the market. The data is collected with consideration to the heterogeneity of sources. Robust scientific techniques are in place for synthesizing disparate data sets and provide the essential contextual information that can orient market strategies. The Brainy Insights has extensive experience in data synthesis where the data passes through various stages:

  • Data Screening: Data screening is the process of scrutinising data/information collected from primary research for errors and amending those collected data before data integration method. The screening involves in examining raw data, identifying errors and dealing with missing data. The purpose of the data screening is to ensure data is correctly entered or not. The Brainy Insights employs objective and systematic data screening grades involving repeated cycles of quality checks, screening and suspect analysis.
  • Data Integration: Integrating multiple data streams is necessary to produce research studies that provide in-depth picture to the clients. These data streams come from multiple research studies and our in house database. After screening of the data, our analysts conduct creative integration of data sets, optimizing connections between integrated surveys and syndicated data sources. There are mainly 2 research approaches that we follow in order to integrate our data; top down approach and bottom up approach.

Market Deduction & Formulation: The final stage comprises of assigning data points at appropriate market spaces so as to deduce feasible conclusions. Analyst perspective & subject matter expert based holistic form of market sizing coupled with industry analysis also plays a crucial role in this stage.

This stage involves in finalization of the market size and numbers that we have collected from data integration step. With data interpolation, it is made sure that there is no gap in the market data. Successful trend analysis is done by our analysts using extrapolation techniques, which provide the best possible forecasts for the market.

Data Validation & Market Feedback: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helps us finalize data-points to be used for final calculations.

The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. The data validation interview and discussion panels are typically composed of the most experienced industry members. The participants include, however, are not limited to:

  • CXOs and VPs of leading companies’ specific to sector
  • Purchasing managers, technical personnel, end-users
  • Key opinion leaders such as investment bankers, and industry consultants

Moreover, we always validate our data and findings through primary respondents from all the major regions we are working on.

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