Medical Kiosk Market

Medical Kiosk Market Sizes by Type (Check-In-Kiosk, Payment Kiosk, Way Finding Kiosk, Telemedicine Kiosk, and Self-service Kiosk), By Application (Specialty Clinics, Hospitals, and Others), Regions, Global Industry Analysis, Share, Growth, Trends, and Forecast 2024 to 2033

Base Year: 2023 Historical Data: 2020-22
  • Report ID: TBI-14206
  • Published Date: Mar, 2024
  • Pages: 239
  • Category: Healthcare
  • Format: PDF
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The global medical kiosk market was valued at USD 1.3 Billion in 2023 and is anticipated to grow at a CAGR of 13.5% from 2024 to 2033. Medical Kiosks refer to computerized electronic machines designed as internet kiosks to elevate the existing health experience. Healthcare industries continually incorporate innovative technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT) to enhance efficiency and performance. These advanced features enable various applications for Health Kiosk use, including patient check-in functions, which facilitate the management of electronic records, thereby improving operational effectiveness while reducing costs. Healthcare kiosks, also called medical kiosks or health screening kiosks, provide an innovative method of providing primary healthcare services beyond the confines of typical clinical settings. These autonomous units come equipped with various medical apparatuses, interactive interfaces and software applications that allow users to perform various independent health-related tasks. Medical Kiosks offer diverse functionalities ranging from basic vital sign measurements to advanced diagnostic procedures aimed at promoting prevention care practices and facilitating early detection and convenient access to critical information regarding medical resources, among other things.

Market Introduction:

Medical kiosks offer a wide range of healthcare services that cater to users' varying needs in different demographics and healthcare environments. These kiosks provide diagnostic and monitoring abilities, allowing users to assess vital health parameters such as body mass index (BMI), heart rate, temperature, blood pressure, and weight. More sophisticated models may even incorporate extra diagnostic tools for assessing essential factors like blood sugar or cholesterol levels; some also conduct basic vision/hearing tests. Medical kiosks possess diagnostic abilities and incorporate informative resources and interactive features. These assist users in acquiring pertinent health information and encouraging them to adopt healthy habits. The educational resources, accessible through user-friendly interfaces with multimedia content, span a range of topics from nutrition and fitness to disease prevention/control. Several kiosks provide tailored assessments for specific individuals by collecting data based on user interaction during the screening process. In addition, medical kiosks can assist in telemedicine consultancy by allowing individuals to remotely connect with healthcare providers for instant advice, diagnosis, and treatment suggestions. With built-in telecommunications capabilities and safe data transfer procedures guaranteeing confidentiality and uninterrupted communication between patients and healthcare professionals, these kiosks offer improved accessibility and convenience, especially within underserved or remote areas.

Medical Kiosk Market Size

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Recent Development
  • In July 2021: For the COVID-19 pandemic, imageHOLDERS, an interactive integrated kiosk solutions provider, unveiled the first touchless kiosk built on Ultraleap hand tracking technology. Implementing a no-touch method decreases the possibility of transferring pathogens that would have otherwise accumulated while utilizing self-service kiosks.
  • In June 2019: Xiphias has launched an Internet of Things (IoT) self-checkout kiosk that streamlines the patient self-registration procedure. This aspect improves communication between medical staff and patients, which benefits healthcare departments in many ways.

Market Dynamics:

Drivers

Shifting Consumer Preferences - Due to changes in consumer preferences, the growing need for convenient, personalized healthcare options is driving the spread of medical kiosks to retail and community areas. People now expect on-demand accessibility across all sectors, including digital experiences related to their health. Medical kiosks meet this demand by offering various services such as diagnostic screenings, telehealth consultations, or access to information resources through self-service measures that cater directly to these new consumer expectations. Additionally, the outbreak of COVID-19 has sped up the acceptance of telehealth and remote monitoring technologies. This aspect has increased interest in medical kiosks as a supplementary tool to expand telehealth services' coverage and strengthen patient involvement. As people become more hands-on in managing their health and search for alternatives beyond conventional healthcare delivery methods, there will likely be high demand for medical kiosks that offer easy access to vital healthcare facilities at reduced costs.

Restraints:

Interoperability Challenges – The integration and sharing of health information between medical kiosks and other healthcare systems, devices, and applications are hampered by interoperability challenges. Such barriers arise due to incompatibilities in data formats, communication protocols, and proprietary interfaces, which can impede the seamless exchange of information amongst various IT systems related to electronic health records (EHRs), clinical decision support systems (CDSS), telemedicine platforms, etcetera. This lack of easy interchangeability results in physicians facing difficulties incorporating patient-generated kiosk data into their health record management system, leading to fragmented care delivery with suboptimal patient outcomes. In addition, interoperability obstacles go beyond technical factors, including legal, organizational, and policy hindrances that obstruct data exchange and cooperation among healthcare participants.  

Opportunities:

Technological Advancements - The continuous progress of technological advancements acts as a primary driver in the market, leading to the growth and widespread use of medical kiosk solutions. Medical device technology advances, along with miniaturization, connectivity features, and data analytics, have notably improved the functionalities offered by these kiosks. Their capabilities now include an extensive range of diagnostic tools and monitoring systems for telehealth services that are expanding continually due to wireless integration opportunities such as Bluetooth-enabled devices or cloud-based platforms, which allows seamless transmission while enabling remote information tracking plus real-time communication between healthcare providers all-in-all resulting in more effective utility from medical kiosk offerings. Furthermore, the emergence of AI and machine learning algorithms offers remarkable opportunities for transforming medical kiosk applications. AI facilitates predictive analytics, customized health recommendations, and independent decision-making capabilities. Diagnostic algorithms powered by AI can examine complicated healthcare data sets, precisely interpret diagnostic test results, and offer practical suggestions to users, thereby enhancing accuracy in diagnosis while reducing clinical inefficiencies during screenings using a medical kiosk.

Regional segmentation analysis:

The regions analyzed for the market include North America, Europe, South America, Asia Pacific, the Middle East, and Africa. North America region emerged as the most prominent global medical kiosk market, with a 39.0% market revenue share in 2023. The global medical kiosks market is significantly influenced by North America, which owes its dominance to advanced healthcare infrastructure, favourable regulatory frameworks and high healthcare expenditure levels. In the region, the U.S. stands out with a robust healthcare ecosystem, a vast web of providers in place and early reliance on health technology; Canada contributes incrementally, given recent investments geared towards enhancing I.T. infrastructure for better telehealth management. The rise of medical kiosks in the U.S. is attributed to an increasing focus on preventative healthcare, ongoing condition management, and patient involvement. Additionally, there are initiatives aimed at extending reach to insufficiently serviced communities. Various entities have embraced medical kiosk solutions, such as retail outlets for medication dispensation and corporate wellness programs offering health screenings, biometric measurements or telehealth consultations, amongst other services. The regional market players also engage in various market strategies such as product innovation, product differentiation, mergers, acquisitions, partnerships, and strategic alliances to maintain their competitive edge.

North America Region Medical Kiosk Market Share in 2023 - 39.0%

 

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  • In May 2019: Collaboration between Zivelo, a maker of kiosks, and Dell Technologies allowed Dell to acquire Zivelo's expanding line of digital products as an OEM approach. Through leveraging Dell's well-established brand and its exceptional standing as a worldwide reseller, Zivelo hopes to broaden its range of products into several industries, including banking, healthcare, retail, and hospitality.
Type Segment Analysis

The type segment includes check-in-kiosk, payment kiosk, way finding kiosk, telemedicine kiosk, and self-service kiosk. The self-service kiosk segment dominated, with a market share of around 36% in 2023. Self-service kiosks are a multifaceted and flexible segment of the global medical kiosk market in terms of market share. They have numerous applications, including preventative care, patient education, chronic disease management, and promotion. The rising consumer demand for on-demand healthcare services, advancements in technology that facilitate personalized health interactions, and attempts to enhance accessibility and affordability drive their adoption. North America currently leads in self-service kiosk usage, followed by Europe and Asia Pacific, where healthcare providers and retailers concentrate investments in ingenious solutions designed to amplify service offerings while promoting brand differentiation within intense competitive markets.

Application Segment Analysis

The application segment is bifurcated into hospitals, specialty clinics and others. The hospitals segment dominated, with a market share of around 56% in 2023. Medical kiosks are prevalent in hospitals and comprise a substantial market share within the global market. Capable of performing various functions, from patient registration to wayfinding, payment processing, and telemedicine consultations, medical kiosks provide practical solutions to complex healthcare environments. Hospitals across different departments rely on these tools to significantly improve operational efficiency while increasing patients’ satisfaction by enhancing their overall experience. Hospitals hold a significant portion of the global medical kiosk market share. This is due to reasons such as handling large numbers of patients, the requirement for efficient patient intake procedures, and an emphasis on maximizing resource utilization and managing patient flow.

Some of the Key Market Players:
  • Olea kiosks inc
  • Fabcon inc
  • Meridian kiosks
  • Patient point
  • XIPHIAS software technologies
  • redyRef interactive kiosks
  • Fabcon Inc.
  • kiosk information system
  • IBM Watson health
  • nextep system
  • Advanced kiosk
  • Verifone Inc.

Report Description:

Attribute Description
Market Size Revenue (USD Billion)
Market size value in 2023 USD 1.3 Billion
Market size value in 2033 USD 5.23 Billion
CAGR (2024 to 2033) 13.5%
Historical data 2020-2022
Base Year 2023
Forecast 2024-2033
Region The regions analyzed for the market are Asia Pacific, Europe, South America, North America, and Middle East & Africa. Furthermore, the regions are further analyzed at the country level.
Segments Type, Application

Frequesntly Asked Questions

As per The Brainy Insights, the size of the global medical kiosk market was valued at 1.3 billion in 2023 to USD 5.23 billion by 2033.

The global medical kiosk market is growing at a CAGR of 13.5% during the forecast period 2024-2033.

North America region became the largest market for medical kiosk.

The growing trend of digitization within healthcare infrastructure is driving the market's growth.

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This study forecasts revenue at global, regional, and country levels from 2020 to 2033. The Brainy Insights has segmented the global medical kiosk market based on below-mentioned segments:

Global Medical Kiosk Market by Type:

  • Check-In-Kiosk
  • Payment Kiosk
  • Way Finding Kiosk
  • Telemedicine Kiosk
  • Self-service Kiosk

Global Medical Kiosk Market by Application:

  • Hospitals
  • Specialty Clinics
  • Others

Global Medical Kiosk Market by Region:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Spain
  • Asia-Pacific
    • Japan
    • China
    • India
  • South America
    • Brazil
  • Middle East and Africa  
    • UAE
    • South Africa

Methodology

Research has its special purpose to undertake marketing efficiently. In this competitive scenario, businesses need information across all industry verticals; the information about customer wants, market demand, competition, industry trends, distribution channels etc. This information needs to be updated regularly because businesses operate in a dynamic environment. Our organization, The Brainy Insights incorporates scientific and systematic research procedures in order to get proper market insights and industry analysis for overall business success. The analysis consists of studying the market from a miniscule level wherein we implement statistical tools which helps us in examining the data with accuracy and precision. 

Our research reports feature both; quantitative and qualitative aspects for any market. Qualitative information for any market research process are fundamental because they reveal the customer needs and wants, usage and consumption for any product/service related to a specific industry. This in turn aids the marketers/investors in knowing certain perceptions of the customers. Qualitative research can enlighten about the different product concepts and designs along with unique service offering that in turn, helps define marketing problems and generate opportunities. On the other hand, quantitative research engages with the data collection process through interviews, e-mail interactions, surveys and pilot studies. Quantitative aspects for the market research are useful to validate the hypotheses generated during qualitative research method, explore empirical patterns in the data with the help of statistical tools, and finally make the market estimations.

The Brainy Insights offers comprehensive research and analysis, based on a wide assortment of factual insights gained through interviews with CXOs and global experts and secondary data from reliable sources. Our analysts and industry specialist assume vital roles in building up statistical tools and analysis models, which are used to analyse the data and arrive at accurate insights with exceedingly informative research discoveries. The data provided by our organization have proven precious to a diverse range of companies, facilitating them to address issues such as determining which products/services are the most appealing, whether or not customers use the product in the manner anticipated, the purchasing intentions of the market and many others.

Our research methodology encompasses an idyllic combination of primary and secondary initiatives. Key phases involved in this process are listed below:

MARKET RESEARCH PROCESS

Data Procurement:

The phase involves the gathering and collecting of market data and its related information with the help of different sources & research procedures.

The data procurement stage involves in data gathering and collecting through various data sources.

This stage involves in extensive research. These data sources includes:

Purchased Database: Purchased databases play a crucial role in estimating the market sizes irrespective of the domain. Our purchased database includes:

  • The organizational databases such as D&B Hoovers, and Bloomberg that helps us to identify the competitive scenario of the key market players/organizations along with the financial information.
  • Industry/Market databases such as Statista, and Factiva provides market/industry insights and deduce certain formulations. 
  • We also have contractual agreements with various reputed data providers and third party vendors who provide information which are not limited to:
    • Import & Export Data
    • Business Trade Information
    • Usage rates of a particular product/service on certain demographics mainly focusing on the unmet prerequisites

Primary Research: The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. Primary research mainly involves in telephonic interviews, E-mail interactions and face-to-face interviews with the raw material providers, manufacturers/producers, distributors, & independent consultants. The interviews that we conduct provides valuable data on market size and industry growth trends prevailing in the market. Our organization also conducts surveys with the various industry experts in order to gain overall insights of the industry/market. For instance, in healthcare industry we conduct surveys with the pharmacists, doctors, surgeons and nurses in order to gain insights and key information of a medical product/device/equipment which the customers are going to usage. Surveys are conducted in the form of questionnaire designed by our own analyst team. Surveys plays an important role in primary research because surveys helps us to identify the key target audiences of the market. Additionally, surveys helps to identify the key target audience engaged with the market. Our survey team conducts the survey by targeting the key audience, thus gaining insights from them. Based on the perspectives of the customers, this information is utilized to formulate market strategies. Moreover, market surveys helps us to understand the current competitive situation of the industry. To be precise, our survey process typically involve with the 360 analysis of the market. This analytical process begins by identifying the prospective customers for a product or service related to the market/industry to obtain data on how a product/service could fit into customers’ lives.

Secondary Research: The secondary data sources includes information published by the on-profit organizations such as World bank, WHO, company fillings, investor presentations, annual reports, national government documents, statistical databases, blogs, articles, white papers and others. From the annual report, we analyse a company’s revenue to understand the key segment and market share of that organization in a particular region. We analyse the company websites and adopt the product mapping technique which is important for deriving the segment revenue. In the product mapping method, we select and categorize the products offered by the companies catering to domain specific market, deduce the product revenue for each of the companies so as to get overall estimation of the market size. We also source data and analyses trends based on information received from supply side and demand side intermediaries in the value chain. The supply side denotes the data gathered from supplier, distributor, wholesaler and the demand side illustrates the data gathered from the end customers for respective market domain.

The supply side for a domain specific market is analysed by:

  • Estimating and projecting penetration rates through analysing product attributes, availability of internal and external substitutes, followed by pricing analysis of the product.
  • Experiential assessment of year-on-year sales of the product by conducting interviews.

The demand side for the market is estimated through:

  • Evaluating the penetration level and usage rates of the product.
  • Referring to the historical data to determine the growth rate and evaluate the industry trends

In-house Library: Apart from these third-party sources, we have our in-house library of qualitative and quantitative information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, historic databases, internal audit reports and archives.

Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those cases, we use our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopt a robust research technique in order to produce the estimates:

  • Applying demographic along with psychographic segmentation for market evaluation
  • Determining the Micro and Macro-economic indicators for each region 
  • Examining the industry indicators prevailing in the market. 

Data Synthesis: This stage involves the analysis & mapping of all the information obtained from the previous step. It also involves in scrutinizing the data for any discrepancy observed while data gathering related to the market. The data is collected with consideration to the heterogeneity of sources. Robust scientific techniques are in place for synthesizing disparate data sets and provide the essential contextual information that can orient market strategies. The Brainy Insights has extensive experience in data synthesis where the data passes through various stages:

  • Data Screening: Data screening is the process of scrutinising data/information collected from primary research for errors and amending those collected data before data integration method. The screening involves in examining raw data, identifying errors and dealing with missing data. The purpose of the data screening is to ensure data is correctly entered or not. The Brainy Insights employs objective and systematic data screening grades involving repeated cycles of quality checks, screening and suspect analysis.
  • Data Integration: Integrating multiple data streams is necessary to produce research studies that provide in-depth picture to the clients. These data streams come from multiple research studies and our in house database. After screening of the data, our analysts conduct creative integration of data sets, optimizing connections between integrated surveys and syndicated data sources. There are mainly 2 research approaches that we follow in order to integrate our data; top down approach and bottom up approach.

Market Deduction & Formulation: The final stage comprises of assigning data points at appropriate market spaces so as to deduce feasible conclusions. Analyst perspective & subject matter expert based holistic form of market sizing coupled with industry analysis also plays a crucial role in this stage.

This stage involves in finalization of the market size and numbers that we have collected from data integration step. With data interpolation, it is made sure that there is no gap in the market data. Successful trend analysis is done by our analysts using extrapolation techniques, which provide the best possible forecasts for the market.

Data Validation & Market Feedback: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helps us finalize data-points to be used for final calculations.

The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. The data validation interview and discussion panels are typically composed of the most experienced industry members. The participants include, however, are not limited to:

  • CXOs and VPs of leading companies’ specific to sector
  • Purchasing managers, technical personnel, end-users
  • Key opinion leaders such as investment bankers, and industry consultants

Moreover, we always validate our data and findings through primary respondents from all the major regions we are working on.

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