Business Travel Market

Business Travel Market Size by Service (Business Activity, Food & Lodging and Transportation), Industry (Corporate and Government), Traveller (Group and Solo), Regions, Global Industry Analysis, Share, Growth, Trends, and Forecast 2023 to 2032

Base Year: 2022 Historical Data: 2019-21
  • Report ID: TBI-13914
  • Published Date: Dec, 2023
  • Pages: 238
  • Category: Consumer Goods
  • Format: PDF
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The global Business Travel market generated USD 901.53 billion revenue in 2022 and is projected to grow at a CAGR of 10.82% from 2023 to 2032. The market is expected to reach USD 2,518.61 billion by 2032. The surge in travel and tourism activities and the rapid growth of businesses globally are driving the robust expansion of the global business travel market. Technological advancements have played a pivotal role, facilitating convenient access to hotel and transport bookings through online portals contributing to the market's continued growth. Moreover, increased infrastructural investments by regional governments are expected to drive market expansion in the foreseeable future.

Market Introduction:

Business travel is the undertaking of journeys by individuals representing their organization for work-related purposes. This aspect involves physically relocating employees or professionals to destinations beyond their typical workplace, typically with the primary objective of carrying out business activities. These activities include attending meetings and conferences and engaging in tasks designed to contribute to the organization's operational objectives. Business travel is central to the functioning of organizations, catalyzing relationship-building, expanding market reach, and facilitating critical face-to-face interactions. These interactions are essential for effective collaboration, negotiation, and professional development. Business travel is a multifaceted practice that holds integral importance across various industries. It is characterized by its focus on advancing the organization's business interests and achieving specific operational goals. In essence, business travel is a dynamic and essential component of professional engagement, contributing significantly to organizational growth and success.

Business Travel Market Size

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Recent Development
  • In November 2023: Flight Centre Travel Group (FCTG), a prominent global travel management company, has unveiled the creation of an 'AI Centre of Excellence.' This innovative global division is dedicated to advancing, embracing, and seamlessly incorporating artificial intelligence technologies across FCTG's corporate divisions. The 'AI Centre of Excellence's primary objective is to strategically leverage AI's capabilities, bringing about a transformative impact on FCTG's leading business travel segments, namely FCM and Corporate Traveller. Implementing AI aims to enhance customer experiences, elevate employee productivity, and drive overall organizational innovation.    
  • In October 2023: Citi has officially launched a new travel and expense system in collaboration with Navan, a prominent modern travel and expense management solution. Specifically tailored for CCB (Citi Commercial Bank) cardholders, this joint venture combines the comprehensive features of Navan's compact solution with Citi Group's top commercial card solutions. The strategic partnership takes advantage of Navan Connect's creative card-link technology, creating a smooth digital experience for CCB cardholders. Distinguished as the industry's inaugural end-to-end corporate Travel and Expense (T&E) management collaboration on a substantial scale, the travel and expense system will initially be available exclusively to CCB clients based in the United States.
  • In June 2023: Priceline and Google Cloud have unveiled a collaborative effort to introduce artificial intelligence chatbot technology into the travel booking experience. Leveraging Google's generative AI tools, this partnership enables potential travellers to engage with a chatbot during the planning phase. Beyond the chatbot functionality, Priceline is set to incorporate a map view powered by Google Cloud Vertex AI onto hotel details pages. This feature will give customers personalized neighbourhood insights, encompassing nearby attractions, local dining options, and events.

Market Dynamics:


Economic Growth and Corporate Profitability - Positive economic conditions and increased corporate profitability often result in higher business travel budgets. Companies are more willing to invest in travel for their employees when the overall economic outlook is favourable.

Industry-Specific Demands - Certain industries, such as finance, consulting, and sales, heavily rely on personal interactions. Professionals in these sectors frequently engage in business travel to meet clients, attend conferences, and participate in industry events.

Globalization and International Business Expansion - As businesses expand globally, face-to-face meetings, negotiations, and collaborations become crucial. Business travel facilitates direct communication, relationship building, and exploring new market opportunities.


Rising Costs - The increasing costs associated with business travel, including airfare, accommodation, and transportation, can act as a deterrent. Companies may seek cost-effective alternatives like virtual meetings to reduce overall travel expenses.

Remote Work Trends - The rise of work-from-home (WFH) and flexible work arrangements has reduced the necessity for physical presence in many business activities. Professionals can accomplish tasks remotely, minimizing the need for extensive travel.


Technology Integration - Integrating advanced technologies within the business travel sector opens opportunities for improved efficiency and enhanced traveller experiences. Innovative technologies such as data analytics (DA), artificial intelligence (AI), and virtual reality (VR) can optimize travel processes, from itinerary planning to expense management.

Personalization and Customization - There is an opportunity for business travel services to focus on personalization and customization. Tailoring travel experiences to individual preferences and needs can enhance customer satisfaction and loyalty, creating a niche for specialized services in the market.

Sustainability Initiatives - The increasing emphasis on sustainability presents an opportunity for the business travel sector to adopt eco-friendly practices. Companies prioritizing sustainable travel options, such as carbon offset programs and green accommodations, can attract environmentally conscious clients.


Security and Safety Concerns - Security risks, including geopolitical tensions, terrorism, and civil unrest, pose challenges for business travellers. Companies and travel service providers must prioritize the safety of their clients, implement robust security measures, and stay abreast of global developments.

Regulatory Complexity - Navigating the complex web of international travel regulations, visa requirements, and compliance standards presents a significant challenge. Frequent changes in regulations and administrative hurdles can complicate travel planning and execution.

Regional segmentation analysis:

The regions analyzed for the market include North America, Europe, South America, Asia Pacific, the Middle East, and Africa. Asia Pacific emerged as the most prominent global Business Travel market, with a 44.26% market revenue share in 2022.

The Asia Pacific region has been undergoing robust economic growth, with several countries emerging as major global economic players. This growth has increased business activities, trade partnerships, and investments, driving the demand for business travel. Furthermore, many nations in the Asia Pacific are undergoing rapid urbanization and investing heavily in infrastructure development. The construction of business hubs, conference centres, and modern transportation facilities has made the region more attractive for business travellers. Additionally, the corporate sector in Asia Pacific has expanded significantly, driven by the growth of industries such as technology, finance, manufacturing, and services. Increased business activities and cross-border collaborations contribute to more business travel. North America held a significant position as the second-largest global business travel market in 2022. North America, especially Silicon Valley in California, is a global hub for technological innovation. The presence of major tech companies and the hosting of numerous industry events and conferences attract professionals worldwide, boosting business travel. Many multinational corporations and major industry players have their headquarters in North America. The need for executives, key personnel, and decision-makers to conduct business meetings and attend events contributes to substantial business travel. In addition, North America has a well-developed transportation infrastructure, including airports, highways, and public transportation systems. This factor facilitates easy connectivity and accessibility, making business travel more efficient.

Asia Pacific Region Business Travel Market Share in 2022 - 44.26%

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Service Segment Analysis

The service segment is classified into business activity, food & lodging and transportation. The food & lodging segment dominated the market, with a share of around 56.29% in 2022. Food and lodging are essential components of any business travel experience. Professionals travelling for business require accommodation for overnight stays and access to meals during their trips. The demand for these services is inherent to the nature of business travel. Business travellers often have specific expectations for comfort and convenience during their trips. Lodging services, including hotels and serviced apartments, offer a comfortable and secure environment, while food services ensure that travellers have convenient access to meals that suit their schedules. Additionally, business trips often involve networking, client meetings, and negotiations. Lodging services provide a central and professional meeting place; dining options are crucial for client entertainment. Hotels with conference facilities and on-site restaurants are preferred for such occasions.

Industry Segment Analysis

The industry segment includes corporate and government. The corporate segment dominated the market, with a share of around 66.72% in 2022. Corporations engage in business travel to conduct essential operations, including meetings, negotiations, and collaborations. As companies expand globally or operate in multiple locations, the need for executives and employees to travel becomes integral to sustaining and growing the business. Furthermore, face-to-face interactions are crucial in building and maintaining client relationships. The corporate sector heavily relies on personal meetings to discuss projects, address client needs, and foster long-term partnerships, necessitating frequent business travel. Also, high-level decision-making often requires executives to come together for strategy formulation, planning, and critical discussions. Corporate leaders frequently engage in business travel to ensure effective communication and alignment on key business initiatives.

Traveller Segment Analysis

The traveller segment is divided into group and solo. The group segment dominated the market, with a share of around 60.14% in 2022. Group travellers often consist of teams working on collaborative projects. Face-to-face interactions during project meetings and brainstorming sessions are vital for effective communication, fostering teamwork, achieving project milestones, and driving the demand for group business travel. Moreover, group travel is prevalent when companies attend conferences, seminars, and industry events. These gatherings provide opportunities for professional development, networking, and staying updated on industry trends. The collective attendance of teams amplifies the demand for business travel services. Besides, sales teams frequently travel in group business to meet clients, present pitches, and conduct negotiations. Group travel allows for cohesive client presentations and facilitates relationship-building efforts, particularly when multiple team members are involved in the sales process.

Some of the Key Market Players:
  • ADEKA Corporation
  • Airbnb, Inc.
  • American Express Company
  • BCD Group
  • Booking Holdings
  • Carlson Holdings, Inc.
  • CWT Solutions
  • Corporate Travel Management
  • Citi Group
  • Chase 
  • Direct Travel, Inc.
  • Egencia LLC
  • Expedia, Inc.
  • Frosch International Travel
  • Fareportal
  • Flight Centre Travel Group Limited
  • Hogg Robinson Ltd.
  • Navan, Inc.
  • Ovation Travel Group
  • Priceline
  • Travel Leaders Group
  • TravelPerk S.L.U
  • Wexas Travel

Report Description:

Attribute Description
Market Size Revenue (USD Billion)
Market size value in 2022 USD 901.53 Billion
Market size value in 2032 USD 2,518.61 Billion
CAGR (2023 to 2032) 10.82%
Historical data 2019-2021
Base Year 2022
Forecast 2023-2032
Region The regions analyzed for the market are Asia Pacific, Europe, South America, North America, and Middle East & Africa. Furthermore, the regions are further analyzed at the country level.
Segments Service, Industry, and Traveller

Frequesntly Asked Questions

As per The Brainy Insights, the size of the business travel market was valued at USD 901.53 billion in 2022 to USD 2,518.61 billion by 2032.

The global business travel market is growing at a CAGR of 10.82% during the forecast period 2023-2032.

Asia Pacific became the largest market for business travel.

Globalization and international business expansion are driving the market's growth.

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This study forecasts revenue at global, regional, and country levels from 2019 to 2032. The Brainy Insights has segmented the global Business Travel market based on below-mentioned segments:

Global Business Travel Market by Service:

  • Business Activity
  • Food & Lodging
  • Transportation

Global Business Travel Market by Industry:

  • Corporate           
  • Government

Global Business Travel Market by Traveller:

  • Group           
  • Solo         

Global Business Travel Market by Region:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Spain
  • Asia-Pacific
    • Japan
    • China
    • India
  • South America
    • Brazil
  • Middle East and Africa  
    • UAE
    • South Africa


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