AIOPs Market

AIOPs Market Size by Component (Platform and Services), Deployment (On-Premise and Cloud), A4pplication (Application Performance Management, Infrastructure Management, Network & Security Management, Real-Time Analytics and Others), Organization Size (SMEs and Large Enterprises), Industry Verticals (BFSI, Government, Healthcare & Life Sciences, Manufacturing, Media & Entertainment, Retail & Consumer Goods, Telecom & IT, and Others), Regions, Global Industry Analysis, Share, Growth, Trends, and Forecast 2023 to 2032

Base Year: 2022 Historical Data: 2019-21
  • Report ID: TBI-13827
  • Published Date: Nov, 2023
  • Pages: 235
  • Category: Information Technology & Semiconductors
  • Format: PDF
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The global AIOPs market generated USD 20.39 billion revenue in 2022 and is projected to grow at a CAGR of 23.81% from 2023 to 2032. The market is expected to reach USD 172.57 billion by 2032. The AIOPs market has been experiencing significant growth owing to the rising complexity of IT environments, the growing volume of data generated, and the need for organizations to manage their IT infrastructure proactively. Furthermore, the ongoing technological advancements, especially in artificial intelligence and machine learning, contribute to the growth of the AIOPs market.

Market Introduction:

AIOPs is a transformative approach in Information Technology that combines machine learning (ML) and artificial intelligence (AI) to improve the competence and effectiveness of IT operations. The primary goal of Artificial Intelligence for IT Operations is to automate and streamline various aspects of IT management, including monitoring, analysis, and response to incidents and performance issues. AIOP platforms leverage advanced analytics to process and interpret extensive amounts of data generated by IT systems, such as logs, events, and metrics. By deploying machine learning (ML) algorithms, these platforms can identify real-time patterns, anomalies, and trends. This proactive analysis allows for early detection of potential issues, enabling IT teams to address and resolve problems before they escalate. One of the key advantages of AIOPs is their ability to reduce manual intervention in routine IT tasks. By automating repetitive processes, AIOPs free up priceless time for IT experts to focus on more strategic and complex activities. Additionally, AIOPs facilitate a more predictive and adaptive approach to IT management, as they continuously learn from historical data and adapt to changing IT environments. In essence, AIOPs represent a paradigm shift in IT operations, leveraging artificial intelligence and machine learning to optimize performance, enhance security, and ensure the reliability of IT systems proactively and intelligently.

AIOPs Market Size

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Recent Development
  • In August 2023: New Relic, the comprehensive observability platform designed for all engineers, has recently bolstered its AIOps capabilities by introducing recommended alerts. This feature enables swift identification and resolution of alert coverage gaps by harnessing AI to pinpoint unusual patterns, highlight unmonitored areas within the technology stack, and suggest new alerts for engineers. Distinguished as the sole observability solution in the industry that diminishes the necessity for manually constructing numerous alert conditions through AI, it simplifies the comprehension of crucial signals and the thresholds indicative of performance issues. This advancement ensures that every engineer, irrespective of their experience level, can eradicate alerting blind spots, allowing them to promptly detect, address, and respond to issues with heightened efficiency.  
  • In July 2023: Splunk Inc., a front-runner in cybersecurity and observability, unveiled Splunk AI—a set of innovative AI-driven features designed to elevate its integrated observability and security platform. Premiered at .conf23, Splunk AI seamlessly integrates automation with human-in-the-loop experiences, empowering organizations to stimulate investigation, detection and response, all while maintaining control over the application of AI to their data. Leveraging its established legacy of data visibility and years of pioneering work in AI and machine learning (ML), Splunk is committed to enhancing the customer experience by furnishing domain-precise insights via its AI capabilities tailored for observability and security.
  • In May 2023: IBM has launched Watsonx, a groundbreaking AI and data platform designed to empower enterprises to unlock and accelerate the transformative possibilities of cutting-edge AI technologies. This platform facilitates the seamless exploration and utilization of reliable and trustworthy data. With an extensive suite of tools and capabilities, Watsonx empowers AI builders to seamlessly test, train, fine-tune, and deploy diverse machine learning models. This factor includes harnessing the latest generative AI capabilities driven by foundation models.  
  • In March 2023: Zenoss Inc., an eminent AI-powered full-stack monitoring firm, has introduced an innovative solution: streaming data monitoring for Kubernetes. This state-of-the-art offering enables real-time monitoring of streaming data for Kubernetes. It is a key component of a holistic set of initiatives focused on cloud-based monitoring. Offering insight into ephemeral systems that are traditionally difficult to monitor with conventional tools, Zenoss enables organizations to oversee and control their cloud-based environments efficiently.

Market Dynamics:


Increasing Complexity of IT Environments - As IT environments become more complex with adopting cloud computing, microservices, and hybrid infrastructures, traditional IT operations need help managing and monitoring these intricate setups effectively. AIOps leverages AI and machine learning to analyze and correlate vast data, providing insights and automating responses to complex issues.

Growing Data Volumes - The sheer volume of data generated by IT systems, logs, and applications is overwhelming for manual analysis. AIOps helps organizations make sense of this data by employing advanced analytics to detect patterns, anomalies, and trends, allowing for proactive issue resolution and improved decision-making.

Need for Real-time Analysis and Action - Traditional IT monitoring often involves a time lag between identifying and resolving an issue. AIOps enables real-time data analysis, helping organizations respond swiftly to incidents, minimizing downtime, and enhancing overall system reliability.


Data Privacy and Security Concerns - AI in IT operations involves handling large amounts of sensitive data. Concerns about data privacy and security compliance regulations, such as GDPR, can hinder the adoption of AIOps. Organizations must ensure that AIOP solutions adhere to strict security standards to mitigate these concerns.

Lack of Skilled Workforce - The successful implementation and management of AIOps requires a workforce with expertise in IT operations and artificial intelligence. A significant restraint is the need for more skilled professionals to deploy and manage AIOps solutions effectively. Training programs and educational initiatives are essential to address this gap.


Increased Adoption of Cloud Computing - The growing adoption of cloud-based infrastructure provides a significant opportunity for AIOPs. As organizations migrate their IT operations to the cloud, there is a greater need for intelligent solutions that can monitor, manage, and optimize cloud-based environments.

Advanced Analytics for Predictive Insights - AIOPs leverage advanced analytics and ML to deliver predictive insights into potential IT issues. This capability enables organizations to proactively address problems before they impact operations, reducing downtime and enhancing overall system reliability.

Integration with DevOps Practices - Integrating AIOps with DevOps practices presents an opportunity for organizations to streamline the entire software development lifecycle. AIOps contribute to the efficiency and collaboration between development and operations teams by automating IT operations tasks.


Resistance to Cultural Change - Introducing AIOPs requires a cultural shift within organizations. Resistance to change from employees accustomed to conventional IT operations processes can impede the successful adoption of AIOPs.

Data Quality and Accessibility - AIOPs heavily rely on data for analysis and decision-making. Inconsistent data quality and accessibility issues, such as siloed data across different departments, can hinder the effectiveness of AIOP solutions.

Regional segmentation analysis:

The regions analyzed for the market include North America, Europe, South America, Asia Pacific, the Middle East, and Africa. North America emerged as the most prominent global AIOPs market, with a 40.58% market revenue share in 2022.

North America, particularly the United States, has been an early adopter of advanced technologies. The region has a robust ecosystem of technology companies and enterprises that quickly embrace innovative solutions, including AIOPs, to enhance IT operations. Furthermore, major technology hubs, such as Silicon Valley in the United States, serve as global centers for innovation and technological advancements. The concentration of leading tech companies, startups, and research institutions fosters the development and adoption of cutting-edge technologies like AIOps. North America, especially the United States, has consistently led IT spending. The willingness of organizations to invest in advanced IT solutions, driven by the importance placed on digital transformation, contributes to the region's dominance in the AIOPs market. Additionally, North America boasts a mature and well-established IT infrastructure, making it easier for organizations to integrate AIOP solutions into their existing systems. The region's sophisticated IT environment provides a conducive setting for deploying AI-driven technologies. Europe has held a significant position in the AIOPs (Artificial Intelligence for IT Operations) market. European enterprises have pursued digital transformation initiatives to stay competitive globally. Adopting AIOPs aligns with the broader goals of digital transformation, enhancing the efficiency and effectiveness of IT operations. In addition, Europe has a strong tradition of technological innovation and research. Leading research institutions and universities in the region contribute to advancements in artificial intelligence and IT operations, fostering the development of cutting-edge AIOP solutions. While emphasizing data privacy and security, European regulatory frameworks also support technological innovation. The regulatory environment encourages businesses to adopt advanced technologies like AIOPs, provided they adhere to data protection and compliance standards.

North America Region AIOPs Market Share in 2022 - 40.58%

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Component Segment Analysis

The component segment includes platform and services. The platform segment dominated the market, with a share of 86.51% in 2022. AIOP platforms typically offer comprehensive solutions encompassing various IT operations functionalities. These platforms integrate multiple capabilities, including monitoring, analytics, automation, and incident response, providing organizations with a holistic approach to managing their IT environments. In addition, platforms provide end-to-end visibility into IT operations, allowing organizations to monitor and manage their entire infrastructure from a centralized interface. This comprehensive view enables quick identification of issues, efficient troubleshooting, and proactive problem resolution. Besides, AIOP platforms leverage advanced analytics and ML to analyze extensive amounts of data generated by IT systems. The ability to correlate data from different sources and provide actionable insights sets platforms apart, allowing organizations to make informed judgments and optimize their IT performance.

Deployment Segment Analysis

The deployment segment is classified into on-premise and cloud. The on-premise segment dominated the market, with a share of around 68.35% in 2022. Some organizations, particularly those in highly regulated industries such as finance and healthcare, may prioritize on-premise solutions due to data security and compliance concerns. Keeping AIOPs operations on-premise allows businesses to control their data more and adhere to specific regulatory requirements. Furthermore, on-premise AIOP solutions offer organizations high customization and control over their IT operations. This factor appeals to businesses with unique requirements or prefer direct oversight and management of their IT infrastructure. Also, organizations with substantial investments in existing on-premise infrastructure may prefer to deploy AIOP solutions on-premise to leverage and integrate with their legacy systems. This strategy allows for a smoother transition and integration with current IT environments.

Application Segment Analysis

The application segment is divided into application performance management, infrastructure management, network & security management, real-time analytics and others. The real-time analytics segment dominated the market, with a share of around 34.92% in 2022. Real-time analytics enables immediate detection of anomalies, patterns, and potential issues within the IT infrastructure. This capability allows organizations to respond swiftly to emerging problems, minimizing downtime and ensuring the continuous operation of critical systems. By providing insights into IT operations in real-time, analytics platforms empower organizations to address issues before they escalate proactively. This proactive approach helps prevent service disruptions, enhances system reliability, and improves overall IT performance. Moreover, real-time analytics provides visibility into evolving conditions in today's dynamic IT landscapes, where changes can occur rapidly. This factor is crucial for organizations with cloud-based, microservices, and hybrid infrastructures, allowing them to adapt quickly to changing circumstances.

Organization Size Segment Analysis

The organization size segment is split into SMEs and large enterprises. The large enterprises segment dominated the market, with a share of around 76.29% in 2022. Large enterprises typically operate in complex and extensive IT environments. The scale and diversity of their infrastructure, including data centers, networks, and applications, make AIOPs solutions particularly valuable for managing and optimizing these intricate systems. In addition, large enterprises generate and process vast amounts of data daily. AIOPs, with their advanced analytics and machine learning capability, can efficiently handle and analyze this high volume of data to extract meaningful insights, detect patterns, and optimize IT operations. Large enterprises often need operational efficiency to ensure the smooth functioning of their business-critical applications and services. AIOP solutions, with their automation and analytics capabilities, enhance operational efficiency and minimize downtime.

Industry Verticals Segment Analysis

The industry verticals segment includes BFSI, government, healthcare & life sciences, manufacturing, media & entertainment, retail & consumer goods, telecom & IT, and others. The BFSI segment dominated the market, with a share of around 21.57% in 2022. The BFSI sector typically operates complex, sophisticated IT infrastructures, including various applications, databases, networks, and critical financial systems. AIOP solutions are well-suited to manage these environments' intricacies and optimize mission-critical application performance. For the BFSI sector, ensuring continuous availability and reliability of services is paramount. AIOP solutions provide real-time monitoring, predictive analytics, and automation capabilities that help identify and address potential issues before they impact service availability, contributing to the sector's preference for these solutions. Furthermore, the BFSI industry handles a high volume of transactions daily. AIOPs, with their ability to process large amounts of data and analyze transactional patterns, assist in optimizing the performance and responsiveness of systems, thereby ensuring the efficient processing of financial transactions.

Some of the Key Market Players:
  • Appdynamics (Cisco Systems Inc.)
  • BMC Software Inc.
  • Broadcom Inc.
  • Bigpanda Inc.
  • Dynatrace Inc.
  • Elastic NV
  • Extrahop Networks Inc.
  • Hewlett-Packard Enterprise
  • HCL Technologies
  • IBM Corporation
  • Logz.Io (Logshero Ltd.)
  • Loom Systems Ltd. (Service Now Inc.)
  • Micro Focus International plc
  • Moogsoft Inc.
  • New Relic Inc.
  • ProphetStor Data Services, Inc.
  • Resolve Systems LLC
  • Sumo Logic Inc.
  • Splunk Inc.
  • Stackstate BV
  • Vmware Inc. (Dell Technologies Inc.)
  • Zenoss Inc.

Report Description: 

Attribute Description
Market Size Revenue (USD Billion)
Market size value in 2022 USD 20.39 Billion
Market size value in 2032 USD 172.57 Billion
CAGR (2023 to 2032) 23.81%
Historical data 2019-2021
Base Year 2022
Forecast 2023-2032
Region The regions analyzed for the market are Asia Pacific, Europe, South America, North America, and Middle East & Africa. Furthermore, the regions are further analyzed at the country level.
Segments Component, Deployment, Application, Organization Size, and Industry Verticals

Frequesntly Asked Questions

As per The Brainy Insights, the size of the AIOPs market was valued at USD 20.39 billion in 2022 to USD 172.57 billion by 2032.

The global AIOPs market is growing at a CAGR of 23.81% during the forecast period 2023-2032.

The North America region became the largest market for AIOPs.

Increasing complexity of IT environments and growing data volumes influences the market's growth.

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This study forecasts revenue at global, regional, and country levels from 2019 to 2032. The Brainy Insights has segmented the global AIOPs market based on below-mentioned segments:

Global AIOPs Market by Component:

  • Platform     
  • Services

Global AIOPs Market by Deployment:

  • On-Premise   
  • Cloud

Global AIOPs Market by Application:

  • Application Performance Management
  • Infrastructure Management
  • Network & Security Management
  • Real-Time Analytics      
  • Others

Global AIOPs Market by Organization Size:

  • SMEs
  • Large Enterprises

Global AIOPs Market by Industry Verticals:

  • BFSI               
  • Government
  • Healthcare & Life Sciences
  • Manufacturing
  • Media & Entertainment
  • Retail & Consumer Goods
  • Telecom & IT
  • Others

Global AIOPs Market by Region:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Spain
  • Asia-Pacific
    • Japan
    • China
    • India
  • South America
    • Brazil
  • Middle East and Africa  
    • UAE
    • South Africa


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